Common
Questions
Asked?

It’s a criminal act whereby someone uses dishonest methods (like fake calls or text messages) to take or steal something valuable (like money) from another person. A person who commits fraud is also called a fraud, or fraudster, or scammer.

It’s hard to predict when fraudsters/scammers will call, but you must always be on guard, as they can call you anytime, anywhere.

Report immediately to your bank.

Yes, you can. Dial your bank’s service line to confirm suspicious dealings or report fraud incidents that concern you and your money.

Answer the call, but do not ever talk about your private or sensitive details, e.g. BVN, ATM PIN, etc.

Reach out to your bank and have a chat with the Customer Service Unit.

Still need help?

Contact us now.